EN 
NL 
DE 
ES You can visit our website without telling us who you are or providing any information about yourself. However, there are situations in which we need information from you in order to correspond with you. We aim to let you know this at all times before we collect personal information via the Internet.
Forklifthouse does not use your data for any purpose that is not strictly necessary. Collected (personal) data is not sold or made available to third parties, except in special circumstances, for example where required by law. You may also request at any time that your data be removed from our records.
Data processing is carried out in accordance with the requirements of the GDPR. A number of third-party services and plugins are used for the operation of the website. The information below concerns the services our website uses and what they may do with the information obtained.
Google Analytics
We use Google Analytics because we would like to understand how our visitors use the website, so that we can optimise the user experience. As a result, Google cookies are placed via this website. Google analyses the information obtained in this way on our behalf. The information is anonymised. We cannot trace it back to you personally.
Google will only share the information obtained with third parties if it is legally obliged to do so or insofar as third parties process the information on Google’s behalf. We have not given Google permission to use the information obtained for other Google services. Google is an American company that complies with the EU-US Privacy Shield principles.
Information collected
Purpose
At Forklifthouse, we process the following data:
- Company name
- Name
- Address
- Email address
- Telephone number
This is information that you share with us yourself or that is publicly available on social media. We need this information for the following purposes:
Getting in touch
For this purpose, we use data that you have provided to us yourself via telephone, email or the contact form on our website. Some of our services are ongoing services. We retain your contact details for at least the duration of the purchased service.
Quotations, agreements and payments
In order to send tailored quotations/agreements and/or to process payments (both ways), we require company and personal data. We retain this data for as long as there is an active customer relationship, unless otherwise required by law.
Sending newsletters
We send our newsletter to you for as long as we have an active customer relationship with you. If you choose to unsubscribe from the newsletter, your data will be removed from the mailing list.
Sharing data
In order to provide our services optimally, we may share (some of) your data with third parties. This will always be done to improve our services to you as a customer. Where possible, a data processing agreement has been concluded with these parties.
Below you can see the third parties with whom your data may be shared:
- Hosting services
- Office 365
- Perfectview
- Google (including Analytics)
Rights
Under the GDPR, you have various rights regarding the processing of your data. We are happy to inform you about these rights. To exercise any of your rights, please contact us at info@forklifthouse.nl.
Right of access and correction
You have the right to inspect your personal data and to request that we correct or update it.
Right to be forgotten
You have the right to request the deletion of your personal data processed by us, for example if you no longer use our services. We will comply with this request unless we are legally required to retain the data.
Right to restriction of processing
You may request that we restrict the processing of your personal data. Naturally, you must have a legitimate reason for this, for example when we no longer need your data or when your data is incorrect.
Right to object
You have the right to object to the processing of your data.
Right to data portability
You have the right to receive your personal data or instruct us to transfer it to another party that will take over our services.
Right to withdraw consent
You may withdraw your consent for the processing of your data at any time. This does not affect data that was processed before the withdrawal.
Complaints
We do not process personal data through the cookies placed on this website. We have no influence on the use of cookies by social media channels. The data we obtain through Google Analytics cannot be traced back to individual persons.
Disclaimer
Limitation of liability
No rights can be derived from the information on this webpage. Changes and typographical errors are reserved. We strive to keep the information on this webpage as complete and accurate as possible. Links from our website to external websites are checked for accuracy when added. However, these external websites may change without Forklifthouse being informed. They may also place their own cookies. For more information, we refer you to the cookie and/or privacy policy of the relevant website. Forklifthouse accepts no liability whatsoever for any damage arising in any way from the use, incompleteness or inaccuracy of the information provided on this website.
Availability
The information and recommendations on this website may be changed without prior warning or notification. We strive to keep this webpage available as much as possible, but we accept no liability for any consequences of temporary unavailability.
Copyright and intellectual property rights
The copyright of this website belongs to Forklifthouse or to third parties who have made this (visual) material available to Forklifthouse with permission. Reproduction in any form whatsoever is only permitted with prior explicit permission from Forklifthouse.